“Excuse me!” I heard faintly as I left my section, a load of heavy, dirty plates in my arms. I kept going. My arms were full, the voice was coming from a table I wasn’t serving, I figured they could wait till I got back, or their server returned.
“EXCUSE ME!” came a scream from that same table.
I turned, a look of consternation and inconvenience on my face. I didn’t care- it was getting late, I was exhausted and I was also clearly busy. But, I went to the table. “Yes?” I asked, trying to be polite.
“Sorry, but we’ve been trying to get someone here for a while now.” The young woman explained unapolagetically. (Ok folks. Saying sorry only really works if you at least sound like you mean it. Or, if you’re me, it works if you’re dripping with sincerity while you imagine the person you’re apologizing to getting shipped to Albania in a crate.)
“So what can I do for you?” I asked, shrugging my shoulders (as I really couldn’t make any other appeasing gesture.)
The young woman pointed to a page in the menu. “I want to order this drink.”
I looked where she was pointing. It was an advertisement for Absolut Raspberry vodka. “I don’t know what that drink is. That’s an ad for vodka.” I replied.
“But you have it?”
“We have Absolut Raspberry vodka, but I don’t know what that particular mix is in the picture. It’s just an ad.” I didn’t know how to make it more clear.
“Yes, but it’s in your menu! Do you have it or not?” She asked prissily. (Newsflash, Peaches: We also have pictures of people enjoying themselves while working in the menu… do you see any of that going on right now?)
“Like I said, that is an ad for vodka. It’s an ad just for raspberry vodka.” I had no idea how to get through to her, but luckily my fellow server, who was in charge of this particular table, joined me and then took over. I tried to warn her- I tried to somehow, without insulting anyone, convey what the situation was, but she took no heed and assured the young woman that we did, indeed, have the drink she wanted.
The next time I saw the server, the bartender was telling her we don’t carry Mike’s Hard Cranberry. I shook my head and tried to explain to her what the customer wanted. At her baffled look, I simply ended the conversation with, “She’s a moron.”
My co-worker nodded with resignation, setting her face to return to the table empty-handed.
This was thankfully near the end of my shift. Of course, at the start I might have handled the whole thing with more grace, but if you ever find yourself looking at something that is clearly an advertisement (and the drink in question, because it’s an ad, is water and food colouring) please don’t try to order it. If you’re stuck on what you want to drink, ask your server. If she’s me, she’ll give you some lackadaisical suggestions before you finally ignore them all and go with a virgin daiquiri, and if she’s someone who values her work, she’ll talk up the drink special of the day. Either way, you save yourself from appearing to be amazingly dumb and completely obtuse.